Impact Computer Telephony

DIGITAL TECHNOLOGY

To further enhance the power of your  IMPACT system, Comdial offers a variety of innovative, cost-effective computer telephony software applications. These products provide increased productivity, improved customer satisfaction, and significant cost savings by combining the intelligence of your computer with the powerful features of your telephone. And, IMPACT systems easily accommodate your CTI strategy, so you can implement these solutions today, or in the future. Whatever you needs, from individual workstations and groupware to sophisticated call centers, Comdial's computer telephony product family stands ready to help you accomplish your business objectives, and set your business apart.

Address Book Auto Dialing Call Center Call Handling
Call Log Call Screening Caller ID Client/Server
Conferencing Database Screen Pops Database Integration DDE
DID DNIS Drag-And-Drop Dialing Fax Messaging
Group Monitoring Group Scheduling Hold Macro Programming
Notes PC-Phone Personal Information Manager Routing
Rules Schedules Speed Dialing TAPI
Telephony Icons Transfer TSAPI Unified Messaging
Visual Voice Mail Address Book Auto Dialing Call Center
Call Handling Call Log Call Screening Caller ID
Client/Server Conferencing Database Screen Pops Database Integration

 

COMPUTER TELEPHONY PRODUCT HIGHLIGHTS