COMPUTER TELEPHONY PRODUCT HIGHLIGHTS

wideopen.office: Comdial's award winning telephony server-software. wideopen.office solutions can be affordably implemented in a variety of network environments, including Novell™, Microsoft™, and others. It supports both TSAPI- and TAPI-compliant applications, and comes bundled with client applications, so it's ready to use.

 

screen2.gif (21484 bytes) wideopen.call: A complete CTI application intended for the busiest desktops. With three completely integrated windows that control call activity, it lets individuals manage calls more efficiently. Features include a friendly, graphical user interface, call and note logging, screen pops, and database integration

 

wideopen.group: A complete CTI application designed especially for workgroups. Its feature-rich set includes an intuitive, Windows™ user interface, icon-based busy lamp fields to view multiple extensions, call and note logging, screen pops, and integration with existing databases. The perfect application to improve call handling in group or departmental organizations! screen3.gif (22995 bytes)

 

screen4.gif (24414 bytes) FastCall: FastCall is the most advanced, shrink-wrapped CTI application available. With 15,000 installed seats, it's the premier CTI solution for small- and medium-sized call centers. Its "middleware" architecture allows users to link their telephones with virtually any desktop, client/server, or mainframe application.

 

SupportExpress: SupportExpress gives your help desk an incredible edge. This award-winning application is loaded with convenient features that shorten support call times, reduce support, build a Learning Based™ expert system for researching past problems, and monitor support contract details. Integrated with FastCall.

Select Phone: You can find anyone, anywhere. Look up 95 million U.S. white- and yellow-pages listings by name, street, city, state, zip code, phone number, or business heading. The ultimate phone book for business. Integrated with FastCall.

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