..........Interfaith Ministries, Inc.

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* Be On IMI's Team *
POSITION DESCRIPTIONS

RECEPTIONIST

Area of responsibility: To be responsible for the smooth operation of the Interfaith office, including preparing client files, answering the telephone and doors, filing, copying, and other routine office tasks.

Qualifications: Organizational skills; ability to relate in a friendly manner to clients, other volunteers and staff; good telephone skills; legible handwriting; accurate filing ability.

Time required: minimum 2 hours per month.

Training: Orientation (2 hours) and on-the-job training will be arranged with the Volunteer Coordinator to thoroughly acquaint the volunteer with the tasks required in this position.

Comments: Receptionists are the first people encountered by clients who come to Interfaith for assistance. A friendly, calm, accepting attitude toward those in need is a must!

COUNSELOR

Area of responsibility: To interview clients and determine how Interfaith can best help with the needs presented. This includes a one-on-one interview, careful completion of required paperwork, and joint decision-making with other counselors and staff.

Qualifications: The ability to establish rapport with all kinds of people in order to gain necessary information. The ability to summarize situations verbally and in writing. The willingness to "follow through" in each case by exploring options on client's behalf. Also counselors need good telephone skills, legible handwriting, and the ability to work well with staff and other volunteers.

Time required: minimum 2 hours per month.

Training: Orientation with the Volunteer Coordinator and possibly other counselors using the manual (minimum 2 hours); observing other counselors and counseling under supervision by other counselors (minimum 6 hours).

Comments: Counseling is at the heart of Interfaith's ministry, and requires self-confidence and the ability to make decisions and stand by them.

RX COUNSELOR

Area of responsibility: To interview clients requesting admission to the Rx Project; to take prescription orders from Rx clients and fax the orders to the pharmacy; to keep accurate records on each client.

Qualifications: Good telephone skills; friendliness; legible handwriting; organizational skills.

Time required: 8 - 10 hours per month (usually 2 hours one morning each week).

Training: Orientation with the Volunteer Coordinator using the manual (1 hour); on-the-job observation and training with other Rx counselors (4 - 6 hours).

PANTRY WORKER

Area of responsibility: To be responsible for weighing, sorting, shelving, and packaging all incoming and outgoing food items; to keep the pantry area clean and well-organized.

Qualifications: Ability to lift sacks of groceries; some organizational skills; ability to work well with other volunteers and staff; compassion for clients in need of assistance; willingness to tackle jobs that need to be done with little supervision.

Time required: minimum 2 hours per month.

Training: On-the-job training will be arranged with the Volunteer Coordinator to thoroughly acquaint the volunteer with the tasks required in this position.

CITA INTERPRETER/TRANSLATOR ..........(click here for important information on CITA)

Area of responsibility: Provide translating and/or interpreting services for CITA program clients according to CITA Program Guidelines.

Qualifications: Ability to speak, read and write fluently in English and speak, read and/or write fluently in at least one other language. Although interpreting/translating training or experience is not required, it is important for CITA volunteers to be comfortable communicating in both languages and switching between languages. CITA volunteers should be able to distance themselves, to a certain extent, from a client's circumstances in order to concentrate on the task of interpreting and/or translating. At the same time, CITA volunteers should be courteous and helpful.

Time required: Variable per interpreting/translating assignment. No minimum hours are required. Volunteers are contacted on a "as needed" basis. Often volunteers are needed almost immediately or with very little notice.

CITA Training: Orientation and training workshops are offered on an "as needed" basis. All CITA volunteers are given an orientation packet that outlines program guidelines and basic interpreting practices. The CITA Coordinator can provide additional guidance and training as necessary. Also, arrangements can be made for a new volunteer to accompany a more experienced volunteer on an interpreting assignment.

Interfaith Ministries Inc.
1006 11th Street
Wichita Falls, TX 76301
940.322.1365

E-Mail: interfaith@wf.net

(c) 2002 Interfaith Ministries, Inc.
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