Area of responsibility:
To be responsible for the smooth operation of the Interfaith
office, including preparing client files, answering the telephone
and doors, filing, copying, and other routine office tasks.
Qualifications:
Organizational skills; ability to relate in a friendly manner
to clients, other volunteers and staff; good telephone skills;
legible handwriting; accurate filing ability.
Time required:
minimum 2 hours per month.
Training: Orientation
(2 hours) and on-the-job training will be arranged with the
Volunteer Coordinator to thoroughly acquaint the volunteer
with the tasks required in this position.
Comments: Receptionists
are the first people encountered by clients who come to Interfaith
for assistance. A friendly, calm, accepting attitude toward
those in need is a must!
COUNSELOR
Area of responsibility:
To interview clients and determine how Interfaith can best
help with the needs presented. This includes a one-on-one
interview, careful completion of required paperwork, and joint
decision-making with other counselors and staff.
Qualifications:
The ability to establish rapport with all kinds of people
in order to gain necessary information. The ability to summarize
situations verbally and in writing. The willingness to "follow
through" in each case by exploring options on client's
behalf. Also counselors need good telephone skills, legible
handwriting, and the ability to work well with staff and other
volunteers.
Time required:
minimum 2 hours per month.
Training: Orientation
with the Volunteer Coordinator and possibly other counselors
using the manual (minimum 2 hours); observing other counselors
and counseling under supervision by other counselors (minimum
6 hours).
Comments: Counseling
is at the heart of Interfaith's ministry, and requires self-confidence
and the ability to make decisions and stand by them.
RX
COUNSELOR
Area of responsibility:
To interview clients requesting admission to the Rx Project;
to take prescription orders from Rx clients and fax the orders
to the pharmacy; to keep accurate records on each client.
Qualifications:
Good telephone skills; friendliness; legible handwriting;
organizational skills.
Time required:
8 - 10 hours per month (usually 2 hours one morning each week).
Training: Orientation
with the Volunteer Coordinator using the manual (1 hour);
on-the-job observation and training with other Rx counselors
(4 - 6 hours).
PANTRY
WORKER
Area of responsibility:
To be responsible for weighing, sorting, shelving, and packaging
all incoming and outgoing food items; to keep the pantry area
clean and well-organized.
Qualifications:
Ability to lift sacks of groceries; some organizational skills;
ability to work well with other volunteers and staff; compassion
for clients in need of assistance; willingness to tackle jobs
that need to be done with little supervision.
Time required:
minimum 2 hours per month.
Training: On-the-job
training will be arranged with the Volunteer Coordinator to
thoroughly acquaint the volunteer with the tasks required
in this position.
Area of responsibility:
Provide translating and/or interpreting services for CITA
program clients according to CITA Program Guidelines.
Qualifications:
Ability to speak, read and write fluently in English and speak,
read and/or write fluently in at least one other language.
Although interpreting/translating training or experience is
not required, it is important for CITA volunteers to be comfortable
communicating in both languages and switching between languages.
CITA volunteers should be able to distance themselves, to
a certain extent, from a client's circumstances in order to
concentrate on the task of interpreting and/or translating.
At the same time, CITA volunteers should be courteous and
helpful.
Time required:
Variable per interpreting/translating assignment. No minimum
hours are required. Volunteers are contacted on a "as
needed" basis. Often volunteers are needed almost immediately
or with very little notice.
CITA Training:
Orientation and training workshops are offered on an "as
needed" basis. All CITA volunteers are given an orientation
packet that outlines program guidelines and basic interpreting
practices. The CITA Coordinator can provide additional guidance
and training as necessary. Also, arrangements can be made
for a new volunteer to accompany a more experienced volunteer
on an interpreting assignment.
Interfaith
Ministries Inc.
1006 11th Street
Wichita Falls, TX 76301
940.322.1365 E-Mail:
interfaith@wf.net
(c)
2002 Interfaith Ministries, Inc.
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